Vail Resorts Supervisor - Lift Operations - Winter Seasonal - Keystone Resort in Keystone, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Are you interested in being a part of the Keystone Lift Operations “Dream Team”?
Do you feel you are the best of the best?
Does your professionalism outweigh those around you?
For the 2018/19 winter season, Keystone Lift Operations is assembling what we are calling the Dream Team. If you have always felt the need to prove that you just do it better than everyone else, we are calling on you to be a part of the Dream Team and have one of the most amazing seasons ever!
The Keystone Lift Operations team is looking for experienced and enthusiastic leader to spend the winter with our team. Someone who will motivate the team to be the best they can be. Manage a safe and fun work environment with the ability to adapt to any situation.
The position’s major responsibilities include:
Management of 140 staff members; conduct training and perform coaching/discipline of employees
Enhance guest experience, problem resolves with guest issues, and service recovery
Scheduling of staff; host morning meetings and ensure coverage
Manage employee labor; monitoring OT and adjusting hours
Operation of chairlift equipment adhering to all applicable codes and safety regulations (ANSI)
Physically assist children and handicapped riders onto chairlifts
Maintain communication with Lift Maintenance if mechanical problems develop and aid in troubleshooting
Position is part of message relay on mountain. Work extensively with Ski Patrol and other on mountain departments
This is a combined sitting and standing/walking position for up to 8 hours each. May lift up to 100 lbs; assistance is available for heavy lifting. Workers will bend, squat, kneel, climb, twist, and reach above shoulder level on a rare to occasional basis. Will use hands for grasping and pushing/pulling at a 25 lb. to 30 lb. rate. Worksite can be up to 100% outside. Exposed to all temperatures and all moisture ranges. Hazards are mechanical, electrical, burns, and ice/snow. Uniforms are supplied. Sensory skills of vision, hearing, touch, smell, and speech are needed. Must occasionally make quick decisions regarding the safety of up to 200 guests. Must be able to maintain control and rational demeanor in emotionally charged situations involving guests and/or employees in situations that may have an audience (i.e., large lift lines).
High school diploma or equivalent
Must be 18 years of age or older
3-4 years Lift Operations experience
Strong computer skills with knowledge of Microsoft Office programs
Valid Driver’s License
Ability to stand for long periods of time
Ability to work outdoors for up to 10 hours in various weather conditions
Ability to lift and carry 100lbs
Excellent guest service
Must be a current Vail Resorts employee
Must be able to read, write, speak, comprehend and understand English fluently
Ability to work the entire length of the season
We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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