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Crawford Technologies Inc. Pre-Sales / Professional Services Consultant in Fort Collins, Colorado

ABOUT US:

Crawford Technologies is an award-winning, worldwide leader in print-stream conversions, document re-engineering, high-volume document workflow, document accessibility and archiving software solutions.

For over 20+ years, Crawford Technologies has expanded its solution offerings in Customer Communications Management, Enterprise Output Management, Enterprise Content Management, and Document Accessibility markets. CrawfordTech is dedicated to helping organizations improve their customer communications delivery systems so people can receive their documents in their format and channel of preference.

Crawford Technologies is on the forefront of technology. As a North American Deloitte Technology FAST 500 company and listed for the past nine years as a Branham 300 Top ICT Companies in Canada, CrawfordTech is an exciting high growth company with a lot of opportunity.

Crawford Technologies has a fun, diverse and fast-paced culture with an inherent drive to make an impact with an eye for innovation in technology. We have the best, brightest talent and our employees make the difference, and we have the awards and recognition to demonstrate it.

POSITION DESCRIPTION:

In this role you will be responsible for the Presales/Post sales/Project Manager Engineer/Services: Demonstrate exceptional communication skills, strong interpersonal skills, and the ability to influence to close sales.

Be self-motivated, organized, and able to multitask. Analyze information to determine, recommend, plan and installations of a new system or modification of an existing system.

Bring a high energy solution driven mentality along with pre-sales and extensive experience working in a solutions and technology environment.

POSITION REQUIREMENTS: (Successful candidate must possess all the following)You will have responsibility for all aspects of the services process including:

  • Ability to build strong and productive working relationships with customers/clients, including the ability to gain and maintain client and internal team trust.

  • Work directly with sales staff to target key value points and clearly present and articulate the value of the solution.

  • Conduct demos of all solutions displaying confidence.

  • Perform proof of concepts and work with the services team to clearly define proof of concept guidelines.

  • Document requirements for solutions and required components and services.

  • Document enhancement requests from customer, clearly demonstrate the value to the customer and CrawfordTech and articulate the requirements and overall soluation.

  • Strong leadership skills and confidence in presenting at all levels of management and technical staff members.

  • Perform onsite or offsite basic services work or training on products.

  • Working knowledge of common software applications and uses, including Operating Systems, MS Office Applications, Internet Browsers, and Adobe Acrobat.

  • Ability to learn new software applications as they appear in the market and stay current with technology.

  • Excellent computer application skills such as Visio, Microsoft Word, Excel, PowerPoint etc.

  • Ability to manage a multi-tasking environment

  • Self-directed with the ability to plan your own activities to meet sales activity.

  • Manage across several time zone.

  • Excellent presentation skills are required.

  • Excellent communication skills, both written and verbal, time management and relationship management skills.

  • Ability to clearly document business requirements and translate to technical solutions and specifications to document requirements for development and work with staff for solutions.

  • Willingness and ability to travel up to 30% of the time as required by business needs.

  • Knowledge of ECM Archive solutions (CMOD, Filenet, Mobius, EOS)

  • Knowledge of formatted print streams (AFP, Xerox, PDF, Postscript and PCL)

  • Scripting languages a plus (Python, REXX, VB)

  • Database knowledge a plus (Oracle, SQL Server) Programming Languages a plus (Java, .NET, C++)

RESPONSABILITIES:

  • Responsibility to engage with sales and services team to gather requirements for direct and partner sales.

  • The ability to provide pre-sales support, provide industry knowledge and Crawford’s solutions and offerings.

  • Document requirements for solutions and required components and services.

  • The ability to demo products and solutions, either onsite or using online web presentment tools.

  • Individual must be able to work with sales staff to target key value points and clearly present and articulate the value of the solution.

  • Ability to demo all solutions with confidence and perform proof of concepts when required and work with services team to clearly define proof of concept guidelines.

  • Document enhancement request from customers and clearly demonstrate the value to the customer and CrawfordTech.

  • Ability to articulate requirements and overall solution.

  • Perform onsite or offsite, services work or training on products

EXPERIENCE:

  • Minimum of 5+ years’ experience in a similar position within Enterprise Software or Content Management marketplace with a proven track record of successful selling of high value software into Financial Services, Insurance, Telecom, Government, PSPs, etc.

  • Knowledge of industry print streams required AFP, Xerox, PDF, Postscript, PCL and image type files.

  • Industry knowledge of print production facilities from printing devices and finishingequipment requirements.

  • Some understanding of different programming languages and scripting knowledge.

  • Computer OS knowledge, MVS ZOS, Windows, Linux, AIX, Solaris

  • Database structure and knowledge. Oracle, SQL, MySQL knowledge.

  • Scripting skills and or programming skills (Java, .NET, C)

EDUCATION:

  • Bachelor’s degree in a closely related field.

  • Experience may be substituted for a degree experience in related field are preferred.

What is in it for you?

  • Competitive salary (Commensurate with experience and position)

  • Excellent benefits

  • Be part of a rapidly growing software company

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