Woodward MECHANICAL REPAIR TECHNICIAN in Fort Collins, Colorado

MECHANICAL REPAIR TECHNICIAN (1801294)Position PurposeUnder general supervision position reports to Operational Leadership.Position completes: disassembly, re-assembly, test, part re-useevaluation, diagnosis, and correction of problems.Position completes warranty and/or repair of inactive products, currentproduction products and customer owned products.Position requires limited internal customer interface with engineering toprovide support in troubleshooting product and process problems, productwarranty evaluation, work estimation.Position requires limited external customer contact.Essential FunctionsReceives customer product returns, makes decisions on productdispositions; use, upgrade or replace.Prepare basic reports (eg- investigation reports, tear-down reports) forEngineering (eg - Product Engineering) and other stakeholders (includingcustomComplete test as received with consideration for product and safety relatedobservations; avoiding damage to product.Perform flat rate repair, basic disassembly, and evaluation ofcomponents; returning product to usable condition.Utilizes flat rate sheet for pricing reference purposes to facilitate therepair and communication required.Evaluate and trouble-shoot for root cause of failure as initial point ofproduct analysis. Compare findings against standards; elevate as needed inpursuit of conclusions.Completes applicable sections of Warranty/Repair Reports on returns andsign-off on in OEINVST.Assists with the set up of necessary repairs and tests.Communicate directly with engineering on evaluation findings; may includewritten documentation and/or pictures of productProvide detailed dis-assembly report and documentation with pictures percustomer request.Conduct disassembly in support of cost estimation; may review cataloguecomponent pricing.May participate in continuous improvement activities.Other FunctionsMay provide basic technical information in support of communication tocustomer, on usability of obsolete product transitioning to replacementproduct.May review inventory exchange pool; may request an order to masterscheduling for additional inventory.May partner with CSR team to respond to independent customer inquiries. Maygather material and labor data from WISE to support CSR response to customers.May participate in assessment of recommendations for engineering repair orremanufacturing decisions.May participate in collaboration with engineering to make decisions onstrategy and scope of repair.QualificationsKnowledge/Skills/AbilitiesBasic ability to diagnose product condition as known or new condition byutilizing formal acceptance criteria catalogue or historical data on productor issue.Ability to follow work instructions (such as Powerpoint, MIS, EFMS,BDDS, AP's (assembly procedures), some legacy products have paper build books.Basic knowledge of root cause or failure analysis tools.Basic technical product knowledge to identify contributing factors tocomponent failure in field.Ability to read multiple types of technical documentation (i.e.schematics, build books, bills of materials) in order to effectivelycomplete basic repairs.Basic computer skills including ability to learn and use various softwarepackages and locate documentation (EFMS, WISE)Applies limited independent judgment and work is regularly checked foraccuracy by more experienced technicians or engineers.Solid applied knowledge of electro-mechanical theory and hydraulicsAbility to effectively communicate recommendations for updates and edits towork instructions, assembly procedures and build-books.Basic knowledge of a variety of Woodward products, is required.Education or Formal TrainingHigh school diploma or equivalent required.Technical Associates degree preferred or equivalent experience.Experience RequiredAt least 2 years of related work experience.Materials and Equipment UsedWorking Environment/ Physical ActivitiesModerate physical activity requiring agility and dexterity, includingwalking, standing, or bending; a