FREEMAN Supervisor - Freight Operations - Denver, CO in Denver, Colorado
We’re a global company of thinkers, designers, and doers. Freeman partners with our clients to build a connection with their customers by creating brand experiences that are seamless, innovative, and immersive. From strategy, creative, and digital to logistics and event technology, our teams place the client at the center, helping them connect to people in meaningful and personal ways. What makes us unique is our collaborative culture, intuitive knowledge, global perspective, and personalized approach developed from our 90-year legacy as an industry leader. Freeman connects people to a universe of opportunities that create a spark, build understanding, and inspire action.
Freeman is seeking a Supervisor - Freight Operations to supervise freight operation and dock labor at show site at all facilities in which the company produces events. Plans for assigned shows including the labor and equipment, job assignments of qualified labor, hours of operation, paperwork procedures, timekeeping and job cost. Be able to handle show site freight operation by efficiently performing the following duties personally or by supervising freight leads. Additional duties include:
Supervise dock labor at show site by assigning qualified personnel to perform work.
Supervise dock operation to ensure a safe work environment.
Assist with the training of dock labor.
Communicate with Decorating Operations and Account Executive on move in and move out schedule of each show.
Interact with Facility Manager for assigned show and ensure that all facility rules and regulations are followed.
Work with warehouse Freight Manager to move warehouse freight to show site.
Determine needs and request equipment, tools and labor required to produce show.
Ensure that all paperwork procedures are followed as outlined in the Freight Procedure Manual.
Ensure job cost is kept to a minimum without sacrificing service to customer.
Ensure the location of all rigging and machinery. Order and supervise all drivers and machine operators and related equipment such as cranes and large capacity forklifts.
Conduct safety & service meetings at show site.
Properly analyze and explain invoices to exhibitors.
Properly collect all monies due. Assist Exhibitor Services in collecting disputed invoices.
Project labor and analyze labor budgeted using the Labor Budgeting Tool.
Produce accurate payroll forms, time cards or timekeeping system for labor worked on shows.
Complete Post Show Recap after show is completed.
Professionally interact with show staff and employees to provide the best possible service.
Contact exhibitors regarding shortages, damages or re-routes on outbound shipment.
Ensure all equipment is returned from show site to warehouse.
Perform other duties as assigned.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write reports and correspondence.
Proven written and verbal skills
Ability to calculate figures and amounts such as discounts
Must be able to quote prices, schedule staff, and providing excellent customer service
Must be familiar with current material handling rates, show rules and regulations, association requirements and pertinent information to show
Experience with computer and web-based systems.
Versed in programs such as Outlook, Word, and Excel.
Proven verbal and written communication skills and ability to communicate with all levels in the organization.
Demonstrated interpersonal skills and ability to interact appropriately with co-workers and customers.
Ability to work in a fast paced, sometimes stressful, and time-sensitive environment.
Must be able to pass an MVR screen.
Minimum two+ years of industry experience
Minimum two+ years of supervisory experience
- High School Diploma or GED
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.