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Workiva, Inc Spring 2021 - User Experience Research Intern - Usability in Denver, Colorado

Must be authorized to work in the United States and not require sponsorshipnow or in the future.The user experience research team uses a broad range of research methods tounderstand user motivations and behaviors, including a usability testingprogram to evaluate prototypes. This internship will collaborate on a widerange of research work while primarily focusing on usability testing. You willassist in planning studies, recruiting participants, facilitatingsessions, and analyzing results. Usability testing would be great experienceto bring to this team as an intern.The User Experience Researcher Intern uses research methods to understandmotivations and behaviors. This person analyzes feedback and works withSoftware Engineers, Product Managers and members of the User Experience teamto apply it to innovative, usable, great-looking products that people wantto use.ResponsibilitiesCollects analytics on user behavior through the design and use of onlineexperiments (A/B testing), observation and surveysWorks with Interaction Designers, Product Managers and Engineers to discoverand prioritize user experience opportunities, with new and existing productsDevelops research plans and schedules for product teamsAnalyzes, synthesizes and communicates test/research results to driveuser-centered product definition and iterationWhat You'll NeedStrong data analysis skillsStrong written and verbal communication skillsExcellent interpersonal, negotiation and collaboration skillsAbility to work well in a cross-functional teamExperience with qualitative and quantitative research methods , a plusProgress toward BA/BS or MS in Psychology, Human Computer Interaction,or related discipline (or relevant experience)Where You'll WorkOur values drive how we work and who we hire. You will see these valuesingrained in how we support our customers, work with team members, buildour products and in the work environment we've created.Customer Success: Always delight our customers.Trust: Rely on each other.Integrity: Do the right thing, every time.Collaboration: Share resources and work together.Innovation: Keep creating solutions and finding better ways.Inclusion: Support a diverse community where we all belong.Accountability: Be responsible for your success and failure.We believe our people are our greatest asset, and our unique culture givesemployees the opportunity to make an impact everyday. We give our employeesthe freedom and resources they needbacked by our culture of collaboration anddiverse thoughtto continue innovating and breaking new ground. We hiretalented people with a wide range of skills and experiences who are eager totackle some of today's most challenging problems.At Workiva, You'll Enjoy:Intern Environment: Workiva was ranked a top 100 internship program by WayUpand ranked #58 in Best Places to Work for a reason! Our interns have theopportunity to participate in mentoring, professional development,networking, and flexible hours during their internship. We continuallystrive to provide numerous resources to build not just excellent interns,but excellent business professionals.Real Work Experience: Workiva interns are treated as full-time employees andare allowed the freedom to contribute to real work that truly impacts Workivaand it's operations. From writing code in our production environment todirectly supporting our customers' on our newest platform, our internsplay a vital role in our company!Fantastic Perks: Being an intern at Workiva has benefits beyond just apaycheck. You can't beat the wellness discounts, 401k participation,casual dress environment and countless other perks that Workiva offers!Involvement: Ability to participate in Employee Resource Groups, (Womenin Tech, Women in Sales, Ethnic Diversity, Veterans, Rainbow(LGBTQ), Remote Employees, Caregiving) Volunteering, Company widecelebrations,Intern Video:Learn more:Workiva is committed to working with and providing reasonable accommodationsto applicants with disabilities. To reque