CACI International Senior Quality and Performance Manager in Denver, Colorado
What You’ll Get to Do
Support the Program Management Office (PMO) activities to ensure overall operational excellence of CACI's prime contract supporting the Air Force Tactical Exploitation of National Capabilities (AF TENCAP) customer. As a member of the PMO, you will play a critical role in planning, monitoring and controlling all management and technical activities to deliver the overall program and individual projects on schedule, on budget and with the highest quality. You will also identify and mitigate risk, perform problem resolution, demonstrate responsiveness to our customer, and continuously seek business operations improvements through innovative use of people, processes, and tools. As a high-performing member of the PMO, you will be supporting multi-disciplinary technical teams to perform rapid and innovative prototype development of warfighting capabilities that increase lethality, survivability, and warfighter effectiveness in support of the Air Force Tactical Exploitation of National Capabilities (AF TENCAP) mission to exploit national systems, educate warfighters, and influence development of future requirements across multiple technology areas to include: Geolocation and Tagging, Tracking, Locating; Sensor, Data Fusion, and Dissemination; Unconventional / Asymmetric Warfare / Support to Special Operations; Situational Awareness; Cyberspace and Spectrum Warfare Operations; Air Superiority; Command, Control and Spectrum Utilization; Real-Time/Near Real Time Large Data Analytics and Virtualization. Projects in the portfolio will range in quantity, scope, duration, and complexity. Projects are designed to transition to warfighters and/or national intelligence agencies for operational use, sustainment and appropriate acquisition Programs of Record for further development.
More About the Role
Develop and maintain the Quality Management Plan (QMP) which comprehensively documents approved quality assurance, quality control, and continuous improvement approaches to ensure quality across the program and projects in accordance with service level agreements
Conduct QC and QA audits in accordance with the QMP on all contract deliverables and processes; Collect and analyze performance metrics from project teams; conduct quality management reviews with Task leads; implement preventive/corrective actions; report findings in MSR
Monitor and control quality activities in accordance with the QMP; measure and report on program quality; identify issues proactively and conduct root cause analysis to identify trends and mitigations as part of continuous improvement
Measure, track and ensure contract performance objectives are met or exceeded; Collect and maintain repository of metrics on HOPE 360 portal; prepare metrics to support performance award fee reports
Collect and prepare subcontractor performance feedback for input into the CACI Procure-to-Pay (P2P) systems Subcontractor Performance Scorecard
Propose innovation efficiencies to improve overall quality of people, processes, and tools
Develop and maintain comprehensive communications management plan as an appendix to the HOPE project management plan to ensure continuous communications with FEDSIM, AF TENCAP, and other government stakeholder are effective across remote locations
Maintain repository of quality deficiencies IAW DoDI 5000.2 and share with FEDSIM and AF TENCAP via Quality Deficiency Reports
Perform change management activities to ensure new approaches and processes updated from stakeholder feedback and lessons learned adopted; validate through updated quality audits
Coordinate with CACI Operational Excellence Team to coordinate Excellence+ reviews
You’ll Bring These Qualifications
Top Secret Clearance
At 10 years direct experience developing, implementing and leading performance measurement programs.
Demonstrated experience in evaluating Service Level Agreements (SLA) and how best to measure those requirements against stated service specification goals
Experience automating measurement and reporting of performance metrics.
Strong analytic ability to evaluate programmatic data, resolve inconsistencies, identify opportunities for improvement, and propose solutions.
Coordinate with Project leads on implementing and maintaining Government Approved CONOPs on how best to meet contractual obligations.
These Qualifications Would be Nice to Have
Eligibility for TS/SCI clearance with Polygraph (U.S. Citizenship required for clearance).
Project Management Professional (PMP®) certification.
What We Can Offer You:- We’ve been named a Best Place to Work by the Washington Post.- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.- We offer competitive benefits and learning and development opportunities.- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.- For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
CACI employs a diverse range of talent to create an environment that fuels innovation and fosters continuous improvement and success. At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is proud to provide dynamic careers for employees worldwide. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.