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VMware Senior Director UX/UI - Colleague Experience - Opportunity for Working Remotely in Denver, Colorado

Senior Director UX/UI - Colleague Experience (CX)

The Elevator Pitch: Why will you enjoy this new opportunity?

VMware IT provides technology services and support, enabling efficiency, simplicity and productivity for internal business partners and external customers. The VMware IT organization provides two distinct, yet compatible functions. The IT team enables productivity and supports all employees to do their best work; the organization additionally supports the company in its growth as the global leader in cloud infrastructure and end user computing by developing and showcasing VMware products and technology.

Technology is now woven into almost every aspect of our lives, no matter where you live. Mobile phones, tablets, wearable devices, and even voice-controlled personal assistants are pervasive. As consumers, we carry a rich technology experience in our pockets—our cell phones. It’s time that IT brings the same rich experience into our workplaces.

We are looking for a passionate experience-oriented leader to lead the internal colleague experience team (CX Team) who design amazing and delightful experiences that enable the company’s distributed workforce to do their best work through a frictionless experience.

The Colleague Experience organization consists of a globally distributed team of UI/UX designers and researchers.

What is primary need, technical challenge, and/or problem you will be responsible for?

We are looking for a senior leader who will continue to drive and evolve the company’s focus on experience in everything we do starting with ensuring experience is core to how the technology organization creates and delivers technology experiences and services for the company.

You will help craft the vision for colleague experience for the company, creating an inspiring, delightful and innovative culture focused on delivering frictionless experience.

You will recruit, retain, develop and manage the growing UX/UI design and Colleague research team

Success in the Role: What are the performance goals over the first 6-12 months you will work toward completing?

Develop a cutting-edge experience and teams to execute a colleague centric, best-in-class, frictionless environment for our colleagues to do their best work.

Work across the broader CIO and CDTO organization to ensure colleague experience is thoughtfully considered from conception of programs and ideas.

Continue to develop a colleague centric approach in everything the CDTO/CIO organization provides to the company.

Establish a repeatable framework to measure colleague experience.

Curate and manage the pipeline of innovation ideas, owning the process to expose early concepts to the senior leadership team.

What type of work will you be doing? What assignments, requirements, or skills will you be performing on a regular basis?

Provide strategic colleague experience leadership

  • Champion design-thinking and UX best practices across the organization — advocate a user-centered approach toward product design and processes with compelling storytelling and demos

  • Collaborate with leaders across the company to ensure colleague experience is thoughtfully consider early in the ideation process versus an after thought.

Set the strategic direction for the colleague experience team.

  • Establish and communicate effective ux design processes through a strong understanding of user-centered design techniques coupled with practical experience in how a design team should collaborate cross-functionally for maximum effectiveness delivering solutions

  • Recruit and develop extraordinary talent, by coaching, managing and mentoring a team of designers

  • Lead strong teams through rapidly evolving, complex demands, including multiple projects with dependencies on other internal teams

Lead and empower a highly talented organization

  • Scale the CX team through the creation & implementation of processes & tools within product development

  • Embed and expand design-thinking processes around user research, rapid prototyping, testing & iterating in a cross-disciplinary environment

Stay informed about and integrate with strategic and emerging technologies

  • Create a culture of innovation and exploration by balancing delivery while building business value. Anticipate opportunities and proactively drive change leveraging new technologies.

What is the leadership like for this role? What is the structure and culture of the team like?

You will be reporting to Richard Leong, Senior Director, Colleague Experience and Technology. As a tenured employee of VMware. His organization is responsible for colleague facing technology and enablement.

The Colleague Experience and Technology organization reports to the CIO.

What are the benefits and perks of working at VMware?

You and your loved ones will be supported with a competitive and comprehensive benefits package. Below are some highlights, or you can view the complete benefits package by visiting www.benefits.vmware.com .

  • Employee Stock Purchase Plan

  • Medical Coverage, Retirement, and Parental Leave Plans for All Family Types

  • Generous Time Off Programs

  • 40 hours of paid time to volunteer in your community

  • Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities

  • Financial contributions to your ongoing development (conference participation, trainings, course work, etc.)

  • Healthy and local inspired snacks in all our on-site pantries

This job opportunity is not eligible for employment-based immigration sponsorship by VMware.​ ​

#LI-Remote

Category : Engineering and Technology

Subcategory: Information Systems

Experience: Business Leadership

Full Time/ Part Time: Full Time

Remote: Yes

Posted Date: 2020-11-19

VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. Shape what’s possible today at http://careers.vmware.com.

Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. Vmware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.

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