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Nordstrom Incident Response Engineer in Denver, Colorado

Job Description

The Incident Response Engineer is part of a key team of information security professionals responsible for conducting various incident response activities, including monitoring, assessing, and responding to security events in a diverse enterprise environment. You will apply your security knowledge and technical expertise to provide analysis that guides incident response investigations to monitor and respond to the information security systems that protect our customers.

Key Responsibilities

• Respond to security incidents promptly to mitigate damage or restore service, analyzing disparate data sources using approved tactics, techniques, tools and procedures with a goal of protecting systems and networks

• Memory and Dead-Disk forensic examinations of Windows systems. (OSX and *nix are a plus!)

• Knowledge of the chain of custody process and properly securing evidence

• Ability to mentor junior analysts/engineers

• Develop scripts, processes, and content to improve detective capabilities

• Handles security incidents in partnership with other support organizations to counteract malicious activity detected on the network.

• Develop and deliver metrics as requested

• Participate in on-call rotation with other team members

• Monitor diverse open sources to identify or verify threats or any security, social, political, economic or cultural factors that may create risk to the company

• Actively investigates the latest in security vulnerabilities, advisories, incidents, and penetration techniques and escalates when appropriate

• Understands the standards, concepts and principles of business analysis to address the practical needs of the business

• This position may be required to perform other related duties as assigned


• Sets expectations regarding process and customer-focused outcomes, navigating changes that arise and escalating issues appropriately

• Considers stakeholders' and business partners interests relative to customer needs

• Uses judgment to involve other senior team members when navigating difficult stakeholder issues

• Adjusts to changing situations and expectations and shows willingness to learn new ways to achieve goals

• Strong attention to detail

• Ability to maintain confidentiality

• Ability to work under short deadlines and in crisis situations

• Regulatory compliance experience in PCI, SOX, and HIPAA desirable


• Bachelor’s degree or equivalent experience required.

• 3+ years of IT experience, preferably with security and incident response duties.

• Ability to reverse engineer malcode preferred

• Ability to write scripts/code using Python, Perl, Powershell, or an equivalent language

• Excellent written and verbal communications, including presentation skills, are important to be successful in this role. Proven ability to effectively communicate with all levels of the organization, as well as with external parties.

• Excellent organizational and time management skills.

• Highly productive and resourceful, carries “Can do” attitude in approaching challenges, and a true self-starter.

• Ability to demonstrate a clear understanding, at an enterprise level, of application, network, infrastructure, and data security architecture.

• Excellent written and verbal communication skills

• Developed ability to prioritize daily tasks and operational demands

• Assertive and proactive in identifying and resolving issues and concerns

• Demonstrated ability to effectively summarize complex information and present in a concise and compelling manner

• GIAC certifications are preferred but not required.

• Wry sense of humor preferred

We’ve got you covered…

Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

  • Medical/Vision, Dental, Retirement and Paid Time Away

  • Life Insurance and Disability

  • Merchandise Discount and EAP Resources

A few more important points...

The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at at .

Nordstrom Careers Privacy Policy:

© 2020 Nordstrom, Inc.

Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

We’re a fast-moving fashion company that empowers our people to be innovative, creative and always focused on providing the best service to our customers. The retail industry is rapidly changing, and we have interesting, complex problems to solve every day – from developing cutting-edge technology and opening new stores, to designing fresh, must-have fashion.

Whether you’re a genius engineer, a phenomenal salesperson or a supply chain guru, we invite you to bring your unique talents and join our team. We’ve been on the Fortune™ 100 Best Places to Work list for more than 20 years because we reward great work, promote from within and celebrate diversity.

Our values are the core of who we are. They inspire our employees, delight our customers and bring our business to life every day.


We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.


We treat every interaction as an opportunity to make an impact and deliver excellence.


We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.


We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.


We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

Come on! Join us!