Encompass Onsite LLC Fire and Life Safety Supervisor in Denver, Colorado
Encompass Onsite is a full-service building services contracting company with multiple locations. Our commitment to quality service and performance begins with attracting the most qualified employees and cleaning professionals who wish to work alongside leaders in the building maintenance field. With support and recognition from co-workers and management, our employees have an opportunity to attain the highest level of professional achievement and personal satisfaction in a dynamic and friendly environment. The Fire and Life Safety supervisor oversees the environmental operation directly. His Primary responsibility is supervision of the personnel assigned to fire/life safety division, and fire code enforcement of existing business and new Business.
EXAMPLES OF ESSENTIAL DUTIES
Directly responsible to ensure the clients requests are assigned to personnel and completed in a timely manner daily
Plans work schedule for major tasks.
Issues supplies and equipment to workers.
Records data concerning work assignments, personnel actions, and timecards, and prepares periodic reports.
Attends periodic staff meetings with other department heads to discuss company policies and patrons' complaints, and to make recommendations to improve service and ensure more efficient operation.
Responsible for all aspects of branch operations
Meeting fiscal responsibility
Oversee projects according to specifications, project details and financial budgets, including project field execution, coordination, project estimating and design, ensuring quality control
Sell and estimate change orders and service contracts
Maintain customer satisfaction by executing well-thought-out and planned installation of systems
Build a technical team by recruiting, selecting, training, coaching, counseling and disciplining employees, vendors, and contractors; communicating job expectations; planning, monitoring, auditing, appraising, and reviewing job performance while enforcing policies and procedures
Learn our products and services and keeping up to date with changes
Improve productivity, quality, and field installation standards
Provide feedback to the company regarding trends, service failures or customer concerns and implementing appropriate changes
Communicate with customers by telephone, email, letter and face-to-face and using good judgment when choosing the proper method of communication
Performing client site walks and surveys
Establish and maintain lasting relationships with clients by providing excellent support and service response times
Investigate and solve customers' problems, which may be complex or long-standing and have been passed on by service technicians
Keep accurate records of discussions or correspondence with customers
Meet with other departments, branches, and managers to discuss possible improvements to the department
Travel to offsite branch locations or clients when needed
Perform other related duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
Ability to develop field procedures
Ability to prepare and maintain effective working relationships with other employees and the public.
Knowledge of Fire Alarm, Burglar Alarm, CCTV, and Access Control
Dynamic leadership Qualities
Decision-making skills and well-organized
Analyzing information and problem solving
Excellent writing skills
Extremely confident in facing confrontations
Knowledge of NEC, building and construction
Read and interpret construction plans
Computer skills along with some networking experience
Alarm Agent Card
Minimum of three years of supervisor experience
Minimum of five years of industry field experience
Good driving record
Relevant qualifications, such as certificates or diplomas, are desired
This position demands good physical and mental health.
Must be able to move continuously during work hours
The ability to lift to 80 pounds and safely climb ladders
The ability to respond quickly to sounds
The ability to move safely over uneven terrain or in confined spaces
The ability to see and respond to dangerous situations