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Entercom Communications Director, Quality Assurance in Denver, Colorado

Director, Quality Assurance Apply

Ref#: 32777

Job Schedule: Full-Time

Job Location: Denver, CO, US


Location: This opportunity is available remote, however, the majority of the team sits in Denver.

The Entercom team is looking for a Director of Quality Assurance to oversee all Quality Assurance activities across the group. This includes building and managing global and local QA teams, establishing and improving QA methodology, and building and maintaining QA tools. You will be required to produce a clear and concise picture of product quality for our products, from concept to product release.

To be successful, you’ll need to have extensive product testing experience and be excited to lead the QA teams in developing creative test cases and ensuring the delivery of an exceptional product. This role will require you to be a quick-thinking multi-tasker and problem-solver who thrives in fast-paced, collaborative environment. You’ll need to be technology-minded but people-oriented, as the role will require you to work across multiple teams and support multiple features.

Position Duties:

  • Lead, manage, mentor and grow globally distributed QA teams

  • Establish, improve, measure and report on quality methodology and processes for all products.

  • Establish standards for development, review and execution of test plans and test cases that ensure the product quality.

  • Build, select, and maintain QA tools. Lead, review and document initiative for automation of test cases across all products.

  • Prepare product and process quality reports by collecting, analyzing, and summarizing information and trends. Make data-driven recommendations to enhance operational excellence, leading the implementation of new processes and activities.

  • Work closely with other departments to ensure that all phases of the software development life cycle are meeting or exceeding the requirements and quality standards.

  • Develop innovative processes, communications, metrics, and accountabilities that result in process improvements.

  • Improve the efficiency of the Quality Assurance organization through effective leadership, individual and group training, and process improvement.


Desired Skills and Experience:

  • BS in Computer Science or Electrical Computer Engineering or the equivalent technical education and experience required and a minimum of 3 years of leadership experience running a large QA organization

  • Process-oriented mindset and high degree of familiarity with modern test technologies and tools. Must have experience in leading test automation initiatives.

  • Ability to contribute and direct at all levels of testing including unit, functional, automation, performance and scalability testing; be able to step in and provide leadership in test design and implementation

  • Outstanding interpersonal and communication skills (oral, written and interpersonal) including the ability to communicate technical concepts to a non-technical audience

  • Strong organizational skills

  • Familiarity with all of the test-related aspects of agile software methodologies

  • Experience in a micro/macro-service architecture environment a plus

  • US Remote Opportunity, must reside within the US

About Us:

Entercom Communications Corp. (NYSE: ETM) is a leading American media and entertainment company reaching and engaging over 100 million people each week through its premier collection of highly rated, award winning radio stations, digital platforms and live events. As one of the country’s two largest radio broadcasters, Entercom offers integrated marketing solutions and delivers the power of local connection on a national scale with coverage of close to 90% of persons 12+ in the top 50 markets. Entercom is the #1 creator of live, original, local audio content and the nation’s unrivaled leader in news and sports radio. Learn more about Philadelphia-based Entercom at, Facebook and Twitter (@Entercom).

EEO Statement:

Entercom is an Equal Opportunity and Affirmative Action Employer. Entercom affords equal employment opportunity to qualified individuals regardless of their race, color, religion or religious creed, sex/ gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, ancestry, age (over 40), physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or other classification protected by applicable federal, state, or local law, and to comply with all applicable laws and regulations. Consistent with our commitment to equal employment opportunity, we provide reasonable accommodations to qualified individuals with disabilities who need assistance in applying electronically for a position with Entercom, unless doing so would impose an undue hardship. To request a reasonable accommodation for this purpose, please call 1-610-660-5614. Please note that this phone number is to be used solely to request an accommodation with respect to the online application process. Calls for any other reason will not be returned. Reasonable accommodation requests are considered on a case-by-case basis.

First/Mid Level Officials and Managers

EOE Protected Veterans/Disability.