About CenturyLink

CenturyLink at http://www.centurylink.com (NYSE: CTL) is the second largest U.S. communications provider to global enterprise customers. With customers in more than 60 countries and an intense focus on the customer experience, CenturyLink strives to be the world’s best networking company by solving customers’ increased demand for reliable and secure connections. The company also serves as its customers’ trusted partner, helping them manage increased network and IT complexity and providing managed network and cyber security solutions that help protect their business.

Job Summary

Single point of contact for assigned customer or Professional Services projects which typically have a significant revenue scope, highly complex product needs or require significant project management due to the size of the organization. Applies a broad and deep understanding of technical concepts in conjunction with an understanding of the business to recommend strategy, advance technology and develop innovative solutions. Manages any interactions on the project from the customer order or contract signature through implementation to ensure highest levels of customer satisfaction.

Job Description

  • Manages projects related to customer orders of large to moderate scope and complexity to ensure project goals and objectives are accomplished with prescribed business requirements, time frames, and funding parameters. Establishes, tracks and maintains project schedules, manages internal organizations to meet customer dates and communicates weekly with all stakeholders. Escalates and follows up to identify and offer resolutions for customer issues with vendors and/or internal departments.

  • Oversees the outside plant, procurement and logistics activities associated with projects to meet customer expected deployment and install dates. Responsible for ensuring the completion of any engineering and/or turnover activities and documents. Manages and tracks milestone completion for revenue recognition.

  • Performs drafting of SEP details when needed; creating and designing documents which effectively meet business and/or customer project related objectives. Examples of documentation includes management reports, SEP's, drawings for internal/external projects, or related project documentation. Provides a method of storing, accessing, reviewing and delivering documents that required review, draft and revisions through collaboration between team members and technical experts.

  • Receives and inventories materials as well as possibly rack and stack of said materials per prescribed Site Engineering Packages (SEPs). Ensures timely purchases of project bill of materials. Interacts with vendors, sub-contractors and labor providers to ensure timely arrival of project components and completion of project sub-tasks.

Alternate Location: US-Colorado-Broomfield

Requisition # : 203556

This job may require successful completion of an online assessment. A brief description of the assessments can be viewed on our website at http://find.centurylink.jobs/testguides/

This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, creed, veteran status, disability, medical condition, genetic characteristic or information, age, sex, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.