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Professional Contract Services Housekeeping Supervisor - 2nd shift in Colorado Springs, Colorado

Job Description

The Housekeeping Supervisor at Evans Army Hospital will maintain the highest standard and quality throughout the medical facility. Monitor, train, and motivate employees. Assume responsibility for the housekeeping department in the absence of Senior Management. This position will work a 2nd shift schedule.

Quality Control

Inspect assigned areas for cleanliness and a complete quality control check list on a daily basis to ensure a 90% standard is consistently maintained.

Inspect all projects and follow-up when projects are completed. Make sure all employees are following established processes and procedures to ensure the highest quality and customer satisfaction.

Personnel Issues

Ensure all employees are clocked in at the correct time and at their stations and working make sure that all areas are covered.

Encourage, guide, and mentor all employees’ personal and professional development. Assign tasks and work schedules to employees as needed.

Ensure employees comply with Joint Commission of Accreditation of Healthcare Organization, Medicare, and city, state, and Federal regulatory agencies.

Customer Relations

All requests and complaints are handled with a sense of urgency. All complaints will require a corrective action report as prescribed by PCSI’s Corrective Action Process.

Training

Provide continual on-the-job training as required. Schedule employee re-training as required on new processes and procedures demand.

Inventory Control

Maintain all supplies required to perform cleaning duties. Ensure supplies are available to the employees in order for them to complete their assigned tasks.

At the end of shift inventory supplies and make arrangements to correct deficiencies

Communications

Keep management informed of account status and customer satisfaction status.

Provide management with suggestions and ideas for improvements to the QMS, process and procedural changes that will continually improve PCSI’s on-going performance.

Ensure that all employees are up-dated on all changes to the QMS and its required processes and procedures.

Safety Issues

Ensure all employees follow all facility safety polices and procedures.

Ensure everyone complies with all City, State, and Federal agencies.

Make all decisions based on safety first.

Read and fully understand the “Material Safety Data Sheets” (MSDS) for all chemicals and solutions used in our processes and procedures.

Security Issues

Maintain security in your area of responsibility.

Control the assignment of keys to all personnel. Maintain security of key assignments at all times.

Administer guidelines to protect facility personnel and their possessions.

  • Note: Management retains the discretion to add or change job duties at any time.

Equipment/Software

Requires knowledge of PC functions and software.

Operation of windows applications, MS Word, MS Excel, and related applications.

Education

High school diploma or GED

Experience

Minimum one years experience supervised by the Executive or Assistant Executive Housekeeper and/or Director or Assistant Director of Housekeeping.

Job LocationsUS-CO-Colorado Springs

Job ID2019-1384

of Openings1

CategoryHousekeeping

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