Nordstrom Sr. Manager, Research & Development in Centennial, Colorado

Nordstrom, Inc. is a leading fashion specialty retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.

This commitment has taken us from a small Seattle shoe shop to the leading fashion specialty retailer we are today. We're proud to serve customers at 329 stores in 39 states and Canada. We also serve customers online in 96 countries through Nordstrom.com. And our nordstromrack.com site, which operates in partnership with our private sale site HauteLook, gives customers in the U.S., Canada and Australia access to off-price fashion at considerable savings.

At Nordstrom, we like to keep things simple. We have one goal: Make customers feel good. Our Credit Division helps support that mission by developing long-lasting relationships with customers that have our Nordstrom Visa, Nordstrom Retail and Nordstrom Debit cards. Collectively, those credit products are held by over 5 million customers and represent over $10B in annual sales…and growing! We have opened over 1 Million new accounts in each of the last 4 years and hope to continue that trend.

Nordstrom has been ranked as one of the “100 Best Companies to Work For” by FORTUNE Magazine for 10 years running. We hope you find that Nordstrom is a great place to build a career. You'll learn our business, earn a competitive salary and receive an awesome merchandise discount.


Position Summary…

The Nordstrom Senior Manager, Research & Development is responsible for creating value through our existing Bank partner relationship, driving initiatives; and assisting in the continued development of the relationship. This person will support efforts to deepen relationships with our internal and Bank partners, while driving the Nordstrom Program growth


A day in the life...



  • Amplify innovation opportunities through enhancements and leveraging the TD Bank partnership driving key revenue streams

  • Oversee application and development of innovation opportunities identified

  • Provides frequent and clear communications internally and externally to ensure alignment on opportunities and drive prioritization

  • Prepare and present powerful, persuasive presentations to effectively demonstrate the value of innovative opportunities

  • Effectively manage complex negotiations to drive innovation opportunities forward, working closely with the Director Program Management

  • Collaborate with internal and external partners to ensure successful implementation

  • Develop and execute a strategic business plan to meet or exceed established innovation goals and supports Company revenue and profitability targets

  • Prepare and give business reviews and presentations to leadership quarterly

You own this if you have…

  • Bachelor’s degree in marketing or business from an accredited college/university and 5 years of experience in credit card management; or equivalent combination of education and experience. MBA a strong plus.

  • 2 years of experience with Bank partnerships

  • Demonstrated analysis, critical thinking and problem-solving skills..

  • Presence to lead, both informally and formally

  • Ability to negotiate sustainable outcomes

We’ve got you covered…

We offer a comprehensive benefits package that includes medical, vision and dental coverage, a fabulous merchandise discount, an employer-matched 401(k) plan, a profit-sharing plan and much more.

We are an equal opportunity employer committed to providing a diverse environment.

This job description is intended to describe the general nature of the work employees can expect within this particular job classification. It is certainly not a comprehensive inventory of all duties, responsibilities and qualifications required for this job.**

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Job: *Nordstrom Card Services

Title: Sr. Manager, Research & Development

Location: Colorado-Centennial

Requisition ID: 344940