Flexential Solutions Architect in Aurora, Colorado
Our Professional Services division is currently seeking a Solutions Architect. The Solutions Engineer will be responsible for providing pre-sales technical expertise for Flexential Professional Services to Flexential customers and prospects.
Flexential Professional Services (FPS) is a consulting division providing infrastructure and cybersecurity transformation services. We help mid- to enterprise-sized organizations mature and improve their IT operations and cyber security posture through assessment, architecture, and design/build engagements.
This role supports the sales and account management teams through direct interaction with prospects on calls and occasional in-person meetings.
The successful candidate will have a broad background in system administration, IT operations and enterprise IT infrastructure including virtualization, networking, storage, and cybersecurity.
This position will work in an advisory sales capacity soliciting and understanding customer needs, identify potential solutions, and effectively communicating how identified solutions will help solve customer challenges.
Key Responsibilities and Essential Job Functions
Support the Flexential sales teams by actively managing technical pre-sales assistance requests for Flexential Professional Services.
Attend qualified sales calls and meetings (some travel will be required from time to time) to identifying customer needs and recommending appropriate services that fulfill those needs.
Triage inbound pre-sales requests from account teams to determine whether standard offerings or custom solutions are necessary.
Quote and represent standard solution offerings, describing to customers how the proposed solutions will address their needs.
Identify cases where custom solutions are required and engage appropriate subject matter experts for further technical pre-sales assistance.
Keep current on all core product offerings and industry trends & technologies
Provide feedback to and collaborate with FPS practice leads on the development of new standard offerings
Provide technical sales training to sales and marketing staff when required
Perform other duties as required and assigned
5-10 years B2B Sales and/or support in IT industry
Ability to travel, as required, working with all levels of the organization, sales team, customers and channel partners to support business development efforts.
Must be technical, team-oriented, and have a documented path of success and contribution to a growing business in the consulting or managed IT services field
Must have the ability to grasp complex technical issues and clearly and simply translate them into non-technical solutions that address and solve the underlying business need
Must be detail oriented, organized, driven, and have excellent communication skills.
Strong working knowledge of Windows and Linux
Strong working knowledge of cloud platforms and hypervisor technologies (i.e. VMware, AWS, Hyper-V, Azure, Google Compute Platform)
Strong working knowledge of x86 enterprise server hardware
Working knowledge of Firewalls, Load Balancers, Switches
Working knowledge of security and disaster recovery best practices
High-energy individual with a positive attitude, good teamwork skills and exceptional customer presentation experience.
Credible – customers and prospects feel the SE truly understands their needs and can understand their questions and offer plausible solutions.
Self-directed, self-motivated and accomplishment-oriented – possesses the drive and determination to succeed.
Persistent but pragmatic: willing to be flexible and adaptable to change.
Quick on feet – can address the challenges presented during sales conversation.
Easily adaptable to a fast-paced business environment
Ability to work in an office environment
Ability to use the computer key board for extended periods of time
After hours networking and customer interaction required
Travel may be required
Flexential offers flexible and essential services that help organizations optimize their journey of IT transformation while simultaneously balancing cost, scalability, compliance and security. The company, co-headquartered in Charlotte and Denver, is committed to building trusted relationships and delivering tailored solutions that suit the individual needs of its customers. Flexential is deeply invested in the success of its customers, who trust it to deliver core data center solutions of colocation and connectivity, as well as, cloud, managed solutions and professional services. Flexential’s robust suite of assets spans 21 markets and comprises 40 highly redundant and connectivity-rich data centers. For more information on Flexential, please visit www.flexential.com. Flexential is a registered trademark of the Flexential Corp.
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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.